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14.08.24

Friday Morning 94: Tubudd 404 - One for All

Tubudd
In our latest Friday Morning session, we had an insightful internal training led by the talented developers of Tubudd’s Tech Team, Quang Son and Vu Minh. This session, dubbed "Tubudd 404 - One for All," was all about getting to grips with the Tubudd app.

"Tubudd 404 - One for All" was all about Tubudd app—understanding its interface, learning how to use it effectively, and mastering the onboarding process for new local buddies. It was a hands-on opportunity for the team to dive deep into the app's features, troubleshoot errors, and explore ways to enhance the user experience.

1. Understanding Tubudd's Systems

The session began with an introduction to the various systems that Tubudd uses, alongside the specific terminologies that developers will refer to them by. This was an essential foundation, helping team members to familiarize themselves with the technical vocabulary that underpins our platform. By decoding these terms, everyone gained a clearer understanding of how the app functions on a deeper level.

2. The Basic Flow of the System

Next, Son and Minh walked us through the fundamental flow of the Tubudd system. They explained the hierarchy of users within the platform, which is divided into five distinct types:

Client
: A user without an account.

User
: A registered user with an account.

Buddy
: A user who wishes to become a local guide or collaborator.

Affiliate
: A user interested in partnering with Tubudd.

Admin
: An administration system that operate all stakeholders in the app.

For each user type, there are basic guidelines and procedures that have been outlined, ensuring a smooth and consistent experience across the board.

3. Key System Terminologies

Understanding the core terminologies used within the system is crucial for anyone working with the Tubudd platform. Here are some of the key terms discussed:

Country
: Refers to a country within the system.

Location
: A checkpoint within Tubudd, corresponding to a city or province. This is accurately placed based on the city's location on Google Maps, a logic handled by Google’s algorithms without manual intervention from the developers.

Buddy Spot
: A specific checkpoint associated with a buddy, typically an address.

Accepted Buddy Spot
: A Buddy Spot that has been approved by an admin.

The session also covered the mechanics of the search and sorting system within Tubudd:

Country
: Contains multiple Locations.

Location
: Contains multiple Buddy Spots.

Buddy
: Each Buddy at a Location has only one Accepted Buddy Spot.

Location Search
: A Location searches all Buddy Spots within a 60km radius.

4. Login & Sign-Up Guidance

A critical part of the session involved detailed instructions on how to log in and sign up on the Tubudd app. This is the first touchpoint for users, making it essential that the process is intuitive and user-friendly. Son and Minh provided step-by-step guidance, ensuring that all team members are equipped to assist users with these processes.

5. Setting Up a Profile & Verifying Identity

Once logged in, the next step for users is to set up their profile. The developers emphasized the importance of this process, particularly the verification of identity through the CCCD (Citizen Identity Card). This verification is a crucial step in maintaining the integrity and safety of the platform.

6. Becoming a Buddy & Setting a Buddy Spot

For users who wish to become a buddy, there’s an additional process. They need to establish at least one Accepted Buddy Spot—a verified location where they can operate as a local guide. The developers provided clear instructions on how to set up this Buddy Spot, ensuring that users can smoothly transition into their roles as buddies.

Final Thoughts

The "Tubudd 404 - One for All" session was an invaluable opportunity for our team to get hands-on experience with the Tubudd app, from the basic user interface to more complex features like buddy onboarding and system logic. By the end of the session, everyone had a clearer understanding of how to assist our customers better and improve their overall experience with Tubudd.

As we continue to refine our app and expand our community of local buddies, sessions like these are essential in ensuring that our team stays ahead of the curve, equipped with the knowledge and tools needed to support our users effectively.

Friday Morning 94: Tubudd 404 - One for All
Friday Morning 94: Tubudd 404 - One for All

Stay tuned for more updates and insights from our Friday Morning sessions!

TUBUDD - THE LOCAL POINT OF VIEW

➖ Email: [email protected]/[email protected]

➖ Facebook: https://www.facebook.com/tubudd/

➖ Instagram: @yourtubudd

➖ Tiktok: @yourtubudd_

➖ Hotline: +84 896 684 588

Our services included:

➖ Local buddies: https://www.facebook.com/tubudd

➖ Visa: https://www.facebook.com/tubuddvisa/

➖ Transportation

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